This policy will be updated when necessary, new versions will be published to our website (www.langleydesign.co.uk/support/privacypolicy) from time to time. You should check this page to ensure you are happy with any changes to this policy. If you require further details please contact us on: firstname.lastname@example.org
Data Protection Principles
Under the GDPR, there are six data protection principles that Langley Marketing Ltd t/a Langley Design must comply with. These provide that the personal information we hold about you must be:
Processed lawfully, fairly and in a transparent manner.
Collected only for legitimate purposes that have been clearly explained to you and not further processed in a way that is incompatible with those purposes.
Adequate, relevant and limited to what is necessary in relation to those purposes.
Accurate and, where necessary, kept up to date.
Kept in a form which permits your identification for no longer than is necessary for those purposes.
Processed in a way that ensures appropriate security of the data.
Langley Marketing Ltd t/a Langley Design is responsible for and must be able to demonstrate compliance with these principles.
Information We May Gather
We may collect and process the following information about you for the nature of your enquiry and will be required to complete any project:
- Name and job title
- Contact information (including email address and telephone/mobile number).
- We may ask you to provide additional contact information (such as postal address) in order to deal with your request or provide further details about our products or services
- If you contact us, we may keep a record of that correspondence
- Details of your visits to our website including but not limited to, IP addresses, traffic data and navigation paths, location data, browser type and version, operating system, referral source, length of visit, page views and other communication data you may send to us.
We may collect and process the following information about your company for the nature of the enquiry:
- Company Name
- Company details, such as but not limited to; Address, Company registration information and VAT number/status, Telephone / Fax numbers
- Company key personnel information such as Sales / Accounts / other key employee contact information
- Details of orders placed by you to fulfil and complete a project from quotation to project fulfilment and aftercare and financial information.
- Trading reference requests
- Details of your products or services
- Drawings of our company product and project drawings supplied by you relevant to the job in progress
- Your end customer details (If applicable to enable us to fulfil the project)
Where We Store Your Information
We take protection of information very seriously and take all reasonable technical and organisational precautions to ensure the security of your personal data.
All information you choose to provide to us is stored securely on our servers and in our back up locations. Only employees who need this information in order to carry out their jobs have access to it.
The transmission of information via the Internet is inherently insecure and therefore we cannot guarantee the security of this data; therefore any transmission is at your own risk. Once we are in receipt of your information, we use the above secure storage mediums to prevent unauthorised access to your data.
How We Use Your Information
We require this information to provide you with good and services you request from us and to understand your requirements from us in order to provide a better service.
We use the information in the following way to do this:
- Administer our website and business
- To fulfill any contractual obligations entered into between you and us.
- Internal record keeping
- Enable you to use the products and services available on our website
- Send statements, invoices and payment reminders to you
- Send you non-marketing commercial communications
- Send you marketing communications about our business which we think may be of interest to you by email or similar technology.
- Deal with enquiries and complaints from you regarding our products, services or websites
- To notify you of any changes to our products or services
We may disclose your information to officers, insurers, professional advisers, agents, suppliers or subcontractors:
- To the extent that we are required to do so by law
- In order to enforce or apply our terms and conditions of supply and other agreements
- In connection with any prospective or ongoing legal proceedings
- In order to protect to establish, exercise or defend our legal right (including providing your information to others for the purposes of reducing credit risk and fraud prevention)
Personal information that we process for any purpose or purposes shall not be kept longer than is necessary for that purpose or those purposes.
In the event that we sell or buy any business or assets we may disclose your personal data to the prospective seller or buyer of such business or assets. If Langley Marketing Ltd t/a Langley Design or substantially all of its assets are acquired by a third party, personal data held by us about our customers will be one of the transferred assets.
Your Rights & Updating Information
You may request details of the personal information we hold on you under the General Data Protection Regulations (GPDR) or you may also choose to restrict the collection or use of your personal data in the following ways:
- Write to us at: Langley Marketing Ltd t/a Langley Design, Unit L, Gate 1, Chelworth Industrial Estate, Cricklade, Swindon. SN6 6HE
- Email us at: email@example.com
We will promptly correct any information found to be incorrect and respond to Subject Access Requests (“SAR”) within 30 days.
Correction on information or SAR’s will be subject to your supply of appropriate evidence of identity.
We will not, without your express consent, supply a third party with your personal information for usage with their or any other third parties direct marketing. It is company policy to not sell personal information to third parties.
A cookie is a small file that is used by a web server asking permission from your web browser to be placed on your computer’s hard drive. Once agreed, the cookie file is added and it helps analyse web traffic by using an identifier (a string of letters and numbers) contained within the cookie. These identifiers are transferred between your computer and the web server when you visit the website.
Cookies do not typically contain any information that personally can identify you, but personal information that we store about you may be linked to the information stored in your cookies.
They can tailor our website to your needs, remember information about your website preferences or recognise when you return to the site. Cookies help us provide a better website experience enabling us to monitor which pages you find useful and which you do not.
We use analytics cookies and code to analyse the use of our website and generate statistical and usage reports.
Cookies do not give us access to your computer or any information about you, other than that that you choose to share with us.
Most web browsers by default will accept cookies. You can however modify your browser settings to decline cookies if this is your preference. This may prevent you from utilizing the website to full advantage.
You can delete cookies already stored on your computer by selecting the appropriate browser options to clear stored cookie data.